We'll, first off I guess I need to ask what counter girl have you been speaking with? The girl that works the day shift is VERY friendly and jokes with many of the customers that come in. She has gone so far as to chase me down in the parking lot once when I left my bag of salsas on the counter. The food is always fresh and always a few notches above the other guys in taste and quality. By far, the best taco shop in Vegas! Love them!