As much as I love Port of Subs, this location is the worst. We have had issues before but today when my boyfriend went in to pick up our order that we placed online, they once again had apparently received no order. Weird considering we had a confirmation email. Instead of fixing the problem or trying to look in the system for the order, they wanted us to wait after 10 more people had filed in and then they would get to us. Terrible customer service. Won't be going back to that location again, lesson learned.