Any previous reviews that had above a 2-star rating ... check the date. They're old. This place is quite pricey. The reason I went was because I saw a sign that they had a tailor on site. Well, yes, but ... the tailor is only there M-F until 5pm. So unless you can get off early or come on your lunch break (which I'm sure everyone is dying to do), you're not going to get you pants hemmed. And the tailor isn't in on weekends. Safety pins sound better at this point. Check out Sew Now Alterations at 4030 E Bell Rd instead. They're just a lot more flexible.