This App needs a half star ! Got in here at 5:25 for blood work (opens at 5am) and this place was jam packed. Not a big deal as people get sick, need to give blood, drug tests and so on. After checking in I was told "oh, just about an hour" which was what it was. However after waiting 2 hours and a constant flow of patients walking in and NO ONE going in back I walked up to desk and politely asked how much longer? Rude ass employee looks and says "your still a long ways away" and also sir we have appointments booked every 10 mins and we employe one phlebotomy tech today. WTF?!?!? 50?people waiting , no movement and when asked about time the girls at desk are RUDE, Unhelpful and Callus.
I walked out!!
Quest is ridiculous and needs some serious help in the employee customer service area. Add staff for god sakes. We're paying for a service NOT clueless, rude, unhappy and understaffed office.
I use this company for a lot of my companies testing. However, after my personal experience this morning .. Those days are over.
Worse lab in Southern Nevada area HANDS DOWN!
This place should get the 5 turd award. They only got a star because it's only way I could review it.