On the fence here...
On one hand, I'm a little disappointed in the merchandise here, especially after shopping at some other local spots that resell used, older systems and games. On the other hand, they did allow us to exchange items for store credit, which we were then able to use for a game we wanted.
We stopped in on a Friday evening after walking past the front window and seeing a silver GameCube in the window. We were in the market for some old gaming systems and games. After browsing the games, we asked if we could buy the silver GameCube in the window. Then we heard the most ridiculous, forehead-smacking statements ever:
"Oh, that one is broken. We just put those in the window so people can see what we have."
*sits and ponders*
So you have those systems in the window to show what you have, but you don't have what's in the window?
Then we hear, "But we have this black GameCube. It has generic controllers though."
Ugh. No thanks. Who wants an old gaming system without the name brand accessories?
So we moved past it and asked about a PlayStation 1. They had one we ended up purchasing since we were able to find a copy of Crash Bandicoot at another trade-in store up the street. Boy was that a mistake. IT WAS FILTHY. I understand this is a trade in store, but what makes them think they don't have to clean up what they try to resell? We cleaned it off (a process that took HOURS) before we touched it and plugged it in to play. It only sort of worked... if you think listening to a loud grinding noise is a pleasant playing experience.
So, like I said, we were able to exchange it for a Nintendo 3DS game we wanted, but they should be happy that they got it back in MUCH MUCH MUCH better condition than we bought it in. Regardless, we most likely won't be returning since they don't seem to put much care into what they're reselling you. Especially when they charge as much as the places that DO clean up their items.