This location is the absolute worst ever! I thought maybe it could change if I went at different times of the day and different days of the week. Wrong! My first problem I encountered was their drive thru not working. That wasn't a big issue as I pulled into a stall.
Second time I've encountered an issue, it took 15 minutes for the person to take my order in the drive thru. I ordered a family size jumbo popcorn chicken and she stated they didn't sell that. It is clearly advertised on the menu. (I'm assuming it took her 10 minutes to find the button.)
Today, I've encountered my third issue. Kaitlyn who took my order was not so pleasant! She carried no enthusiasm and was not interested in revenue for the business. I ordered 2 hot dogs and a coney dog meal with tots and a slushee. As I got to the window, I've realized I didn't order myself a drink and wanted to add a duplicate slushee. Kaitlyn then stated, "We can not add to an order at the window because of how busy we are. You're order has already been popped off." Understandable, however I have not been charged yet, so how is it "popped off" and it's JUST A DRINK! So she then made another order for the drink and I received two different transactions, which is ok, however, why did it take 2 seconds to make my drink but 10 minutes to make 3 hotdogs and a small tots? Unbelievable! I will drive the extra 10 minutes to go to another location, IF I ever decide to eat here again! I'm disgusted and appalled at the customer service! This place needs a renovation on employment!