I've been here a few times and have had similar negative experiences with speed of service and customer service but this day was exceptional. I was served by Chaka F and she was so pleasant. Quite a difference in the usual attitude of the other girls you usually come across here. It's nice to see some class and business maturity. The place was clean, lots of chicken prepped... ready for business. They have the signage up for the Tuesday special which I gather was a standard complaint about this location.
They seem to be working on improving the operational mishaps presented on Yelp. I just wanted to give accolades when they are due. With some more right hiring and training, this location will improve. I mean, the food quality is already great. Please keep it up!