I have been coming here a lot lately due to my office being close by. I used to enjoy it as a relaxing place before work, clear my head, and get organized. Today I come in and again there is no music, which is important for relaxation because without it, all you hear is the staff talking, sometimes yelling back an forth. I feel like I am in the kitchen, not a lounge. I asked the cashier to turn it on, I have been here 20 minutes and it is still not on. Maybe the music doesn't work? The other thing is they have the restrooms blocked like they are in the process of cleaning them; however no one is working on them! It's not a very welcoming visit today!