This is my second visit, the first with Erica and this with Allison. On this second visit I mixed up my times, but Erica set me up with a different appointment later in the day and reversed the missed visit charge. Both Erica and Allison gave me excellent service and I have come out looking gorgeous! I am hoping to find a place of the same caliber in Northern California (just vacationing here). My first experience with eyelash extensions has been great!