The food is pretty good but the service at this location is a bit off. My grandma purchased gift cards for the holidays and it took a good 20 minutes for the transaction. Apparently the computer had a glitch. That's fine. We were patient and understood that things happen. With the purchase of $100 you are suppose to receive 4 souvenir beer glasses and a 20% off VIP card. My grandma received the glasses but not the VIP card. So, I hop back in line and the cashiers at the to go section (where you purchase gift cards) were too flustered to even acknowledge their customers. After about 15 min someone finally acknowledges me. They did give me the 20% gift card but then proceeded to explain that it may not work properly because the VIP card was not rung up with a transaction. Know what am I suppose to do with that?! The manager gave me his card and said if I have issues to show his card. The only problem is that my grandma lives 30 min away and barely goes to this BJ's.
Now, on to the food. I ordered the Cajun pasta. It was ok. NOTHING like the Cajun pasta that Cheesecake Factory has. I also had the broccoli cheddar soup. Now, that was GOOD. Looks like I gotta just stick to pizzas, beers, and pizookies when I'm eating at BJ's.