Poor Customer Service. My boyfriend went to cash a insurance check there. Granted it said on the sign behind the rep that they do in fact cash insurance checks. When the Customer Service Rep looked at the check, she said "I'm not cashing this" My boyfriend asked to speak to a manager at that point. My boyfriend went to get back his ID when she snapped at him to leave it on the counter. He said he would like to hold it while the manager was on their way. When the manager came, my boyfriend explained the situation the manager. The manager took the ID and check and told him "I'm not cashing this, leave now" My boyfriend wanted a simple explanation on why he couldn't cash his check as there was never a problem before with him cashing a check anywhere. The manager said again "I'm not going to ask you again... Leave now!"
A manager threatening someone to leave a store over a check is uncalled for and unprofessional for the manager to act like that. My boyfriend was being nice and only called the manager in the first place because your customer service rep was rude. We will never bring our business to your store ever and will continue to shop at Fry's.