Wow.I'm from NY and I am a real critic..but Chris and Tyler came, after a recommendation from ABC vacumn, which though in the biz of selling rug shampooers, told me these guys were good. and BOY! were they? Seriously and you can't BS a BS-er, the carpeting looks like when we first laid it 10 years ago. They make Stanley Steemer look like two guys with a spray bottle.I can't recommend them enough. The price point is great and they tell you how to care for it so you call them less often.wow.telling someone:don't call us yet.try these tips yourself. such honesty and integrity.I just went on FB and told everyone about them.