I understand that sometimes people have bad days but this experience was not to be believed! When I got to the drive up the person taking the order was very curt. I didn't think much of it until I got to the window to pay. The bill was $8.18 I handed her what I thought was $20.18. She was counting change and I said I gave you .18 and she said no it was .17. I immediately went to give her another penny. With attitude she said I didn't tell you because people want change like that. She handed me $8 and I said I think this is wrong. How much was the sandwich? She proceeded to tell me you got the receipt you look it up! At this moment I asked for the manager and she told me she was!!! I then asked her name and she refused to give it to me. She gave me the $4 and turned to the other employees who were looking at her and said I didn't do anything wrong! There are way too many sandwich shops in this center for me to be patronizing this one!