Absolutely terrible communication the first time I called they said someone would call me to schedule a estimate that never happened so I called again and someone finally called me back. Aaron came out for a quote he called me later in the week and said he would get back to me the next week with a price. He never called back and I never got a quote. They redid my neighbors roof and she has had problems and they want to charge her $400 for a tile. I had my roofer look and he is doing it for free he said the nails should have been longer and she would have future issues I am glad we didn't go with them!