My friend and I stayed here one evening after booking on hotwire. Although there was no valet and we had to park blocks away and come back and the rooms were very small and too busy with ikea furniture, it was a pleasant and clean boutique style hotel despite the lack of room service or amenities, they preauthorized a substantial amount of money on our credit card. Nonetheless we were very busy the next day and elected to stay at full price despite it being over what we budgeted. Upon out departure the following day, we were told we had incurred a charge for "smoking" in the room. The only evidence we were aware of was the fact that my friend who smokes cleaned out her purse and left an empty pack in the trash can.
Despite our protestations, we were informed the $135. charge would NOT be reversed and although work crews had been in and out f the rooms and hotel the entire stay, it had to be us and not any other possibility. Given the fact they knew we were traveling students staying beyond our means, the fact they insisted (with conviction and no apology) that we would risk such a fee for a cigarette when it was warm outside and if my friend wanted to smoke only a few steps to the door, they would listen to no rationale we presented.
Given these issues I strongly suggest avoiding this establishment. The Hotel Edward is as close and much more quaint. The Westin Harbor treats you like a king! Very much unlike this place!!