Made reservations at this establishment and ended up waiting well beyond the reservation time. The manger just stares with a mean and rude demeanor and you are greeted by unfriendly hostesses who have zero professionalism. Ended up leaving after reservation time came and went with no indication by the front hostess of the status of our reservation when you are literally sitting right in front of her. I would not recommend this Benihana's in Chandler at all. You will get better service at any nearby restaurant.