Here's my bullet point so I don't waste anymore time with this place....
-Waited two hours for our pizza never to be delivered
-So... Finally my husband went in to pick one up, and he was accused of lying about not receiving the delivery from Eric
- Eric went on to call my husband whom wears glasses four eyes, he called him four eyes twice
- Eric delivered our pizza to another house who signed the receipt with a different surname
-Eric can't read because it was not our surname
-Eric got a tip from our credit card that we did not consent
-There was no management to deal with this situation, instead the whole employee staff ganged up on my husband accusing him of lying and making our family feel very exposed and unsafe with credit card information and our address at the hand of strangers and thieves
Sadly we gave Rosati's a lot business for 2 years, but I guess they don't mind losing it:)
I'm updating my review an hour later.... The food poisoned us! Yep, throw up
And, within an hour (3 hours after originally ordering it) we were throwing up.... Wonder what they did to it
I'm updating a week later... So, the owner of Rosati's never contacted us to apologize or refund us. I spoke with the headquarters who can only do so much, as this is a franchise, they reassured us we would be safe by deleting our information from the Rosati's computer, banning us... Lol.
... They were putting too much cheese on their pizzas anyways.... Trying to mask the bad everything else
I'd advise anyone reading this, Streets of New York is better pizza anyways!!!