Wow! Such bad service at the drive-thru. Had two cars in front of me at 10:45 a.m. and it took about 1.5 minutes per car just to place an order!!! Then I waited another 3 minutes to get to the window and receive my food (which was not prepared properly). So it took over 5 minutes to get a sandwich and fries and that was off peak hours!!! For some reason management thinks a live person in a kiosk, handing out menus and chatting up each customer is faster than just driving up to the menu sign and placing an order. If the queue time averages 4.5 minutes per car, during a lunch rush with 7 cars in line is about a 30 minute ordeal to order and receive your food. Ridiculous!