The wife and I go up to the Independence, Ohio one all the time. We don't mind the trip. So when we saw one was opening here we flipped!!!
We went a couple weeks after opening. Going in, I knew it was not going to be perfect. No biggie. When we walked in, the girl the took our names was, putting it bluntly, a bitch to us and, as we waited at the bar, to other people as well. Didn't care or too good for that....
We waited for about forty five minutes for a table. No biggie. We got a table, had a wonderful dinner and could not wait to go back. The place lost a star because of her. Fire her and you get five stars from me. Totally unprofessional. I was going to say something to the manager but I didn't want to ruin the mood.