SCAM ALERT!! Don't rent here, you will regret it. You will have bogus fees and will charge you for services you did not approve. I contacted customer service to understand why I had gotten a second charge on my card for a prepaid rental and they said it was for "Roadside Service Plus" which I did not want or need. I think their employees get kickbacks for falsifying documents. I will never be using this company again!! Stick to Enterprise, they may be more up front but, you won't be screwed from behind!