I've experienced better from them indeed. When I first moved to Pittsburgh in May 2009, I used to come here often. The wings were huge and juicy. Then the place caught fire. After the renovation, their wings shrank in size. Instead of big juicy wings, now you get tiny overfried wings. Some of the wings are literally half the size it used to be. Price of course remains the same. Too bad though they used to have the best wings in Pittsburgh.
As for cleanliness, not too concerned about it. Why? Everything is FRIED on the spot only when you order so it kills all germs! hah!. Minimal handling as it goes into styrofoam box once out of the fryer.
By the way, its CASH only.