Overall I think the food, design, and service of the restaurant is pretty good. However I have one major issue that ensures I will not order from the glass display during non-peak hours.
Maybe I am the only one who noticed this, but they take the food directly from the glass display and heat it again. Not so bad if its freshly made during lunch hour, but imagine coming here during non-peak times. The salad/sandwich could have been sitting there for hours then served to you....unappetizing.