I have been ordering from this location for 11 years. Very rarely have I had any problems. Any time I have the management has always handled it quickly.
The only reason I give 4 out of 5 is because this store is half a block from my house. I order delivery because of family with disabilities issue or I would just walk the half block and pick up the pizza myself. Not all the time but more often than normal the pizza shows up semi warm. The pizza should arrive hot as close as they are to me.This stores only problem is time management.
The employees always shine through the managers mistakes and are always polite. I'll keep buying pizza from here.