What a let down on this trip! I have stayed here several times before and have bragged to all my friends and family about it! I bring my Brother in law and his wife for their first visit to LV for their 40th Anniversary and it has been a nightmare! Reservations were different than what was agreed to on the phone when they were made! After finally getting it right, so I thought, they yanked us around in getting the upgraded room! I am embarrassed and am done with the Golden Nugget!!! Get it together!!!!