I was excited the moment this place came into town. I personally had not had anything done with them prior. I met the staff at a bridal show at the Overature. They gave me a gift card that gave a discount on service once they opened. Well, I waited till they opened and was thrilled! The atmosphere is chic and elegant and relaxing. (Just a few of my favorite adjectives...) I can feel perfectly relaxed but feel like I am treating myself.... by getting my eyebrows waxed. I chose to use them for my eye brow wax prior to flying for a destination wedding. I went a few times prior as I wanted them perfect. I was impressed as they pulled out the marking pen and measured exactly where my eyebrows should be, where things should keep growth etc etc. Thoroughly catering to my face rather than just wax, wax... you're done. I love the almond stuff they put on at the end and the touch up of makeup. (LADIES: this is key.... as I generally will head off to work after getting them done.... keeping it presentable!)