This place has really got to get their act together. I went to the one on st denis street and i had to wait thirty minutes for my order to arrive. When my hot chocolate arrived, it was so cold i could not even drink it. My hot chocolate must have been waiting for the waiters to get it for thirty minutes. Today i made the same mistake and decided to go to the one on catherine street and i waited for thirty minutes for my order which never actually arrived. My waiter accidentally gave my order to another table and when i inquired about my order she proceeded to apologize about how my order is ready and went to get my order back from the other table. Needless to say, i walked out of the place and did not even bother to sit and wait for another thirty minutes to get a drink. Will never go to this place again. Unreliable and slow service.