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I worked with Lowes to remodel my kitchen. They subcontracted with The French Quarry and my countertop nightmare began. They tried twice to install a beautiful stone granite called Café Cream. The first time their cuts were neat and precise, but I had an obvious crack by my sink. I immediately thought to hire a repairman and thought a discount was in order, but they wanted to replace it. Seems more that fair? Okay, I was promised a perfect installation so I agreed. The second install- worse than the first! Another crack on other side of sink, and poor cuts- one side too short leaving gaps between wall and counter and other side cut too wide having to cut into my already damaged wall from the first countertop removal. And guess what their solution is? Yup, another countertop. Third time's a charm right? No, each time their installs just get worse and I'm inconvenienced yet another day. I was a small job, only 31 square feet I guess it isn't worth it to them to do it right the first or second time. Pictures of my countertop are in photos. The second crack obviously isn't as noticeable so I am living with it and hoping it doesn't get worse and eventually covering the wall with a backsplash.
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