Husband and I stayed here one night during the Christmas holidays, had "Hyatt Points" and was able to get our room free. Our room was nice, not too fancy but clean and quiet. We decided to have dinner out on the patio of the Southwest Bistro restaurant on the premises.. Even tho it was a chilly Arizona night we opted to sit outdoor under their heat lamps and fire pit..so nice... We enjoyed cocktails & some tapas plates. We were the only ones sitting outdoors but our server was right there whenever we needed her..never felt ignored. They have so many pools on that property, so beautiful but unfortunately too chilly to swim so we just used the whirlpool. I definitely will go back there..it's in the heart of Scottsdale with all the great shopping centers..