We were looking for a fun ice skating place for family fun night so we decided on trying Az ice. The ice skating was fun. The place could have been cleaner & the tool bag with the cowboy hat working skate rental is rude!! I would put him in the back somewhere behind the scenes so he won't have to deal with people. Halfway thru our kids were freezing little heaters somewhere would be a nice addition. Not sure if we will be back.. Maybe we will try it earlier to see if they have different possibly "friendly" staff.