John MacFarlane was our tech and did a great job on Friday night when he came out at 9 p.m. to hunt for scorpions! Very informative and answered my million questions! We have such a bad scorpion problem in the area where we live and I'm completely freaked out by them! (I've been stung twice!) Bulwark techs have always been friendly and willing to spray extra areas if I request. I would recommend them to everyone!