*Deep Sigh* downloaded Yelp again to write this review. Evan the manager...great guy and completely redeemed this place with his apology. It sucks that it's not all in his control but 2 hours for an appetizer and 2 1/2 hours waiting for a pizza is just crazy. It was a bad night for them for some reason and I'm really willing to give it another try. As for the pizza....on my cheat day....gotta be honest as the 5th Ninja turtle....I was underwhelmed! Maybe it was the 2 1/2 hr wait but I have had better. I worked out all week for this.....and this is it?????? ? Gotta get a redo. Should we come back....I will update this review after round 2. Everyone deserves a 2nd chance.