I had never tried sugaring before and decided to spend the extra money (versus waxing) to try it out. I signed up for a full face with brow shaping. The experience was okay, and my tech was extremely friendly, but I did not feel like it was any less painful than waxing. In addition, I have extremely light colored, fine hair on my face, and sugaring does not seem to work as well on it. When I got home I had to tweeze A LOT to clean up areas that the sugaring missed and it basically did nothing to the hair on my sideburn area despite the fact that it was long enough. Also, the website says 45 minutes, but I was done in less than 35. I think I will stick with waxing (or threading) in the future.