I have never needed a groomer for my large dog, but when I got my puppy it was clear he was going to be a different story (he's a chihuahua/Maltese mix so he has hair!). Since the first time I brought him in the staff have been amazing! Finally set him up for a real trim this time and he looks adorable with shorter hair. They always offer some of the treats that are available from their bakery when I pick him up and show a genuine interest in the well-being of the dogs they care for. I look forward to continuing to use their services in the future and recommend them to anyone who needs a groomer!