Learning that my wife had to have oxygen and prepping for a trip to Mayo in Rochester all in 72 hours. After calling the airline with the technical specifications and getting authorization, Becky made this process a breeze. Part of the process including doing the math Mattix of how many batteries required for such a trip including time at both airports. Fast forward eight weeks later, Sarah and Becky both did an incredible job walking us through the purchase of a mobile oxygen concentrator. Their care for my wife and commitment to making sure we had everything we needed is unprecedented in today's business environment. Thank you!