This was the most unprofessional company that my husband and I have ever dealt with any where. We currently live in New Jersey and are purchasing a home in Charlotte. We decided to use Screenmobile to install security screens and doors. We made it clear that we would be flying in for the sole purpose of getting an estimate and meeting with the owner.
Well the owner made the meeting and made some good suggestions but failed to follow through. It has been three weeks and we have not received an estimate or a phone call explaining the delay. I have called twice to find out the reason for the delay and when we can expect installation but each time the owner, David isn't there and he never returns my calls. This company has horrible customer service and clearly doesn't want our business. My husband and I have moved on to a different company, DB Doors. They returned our call immediately and gave us an estimate within a few hours. I would not use Screenmobile.
I must say however that Debbie at Screenmobile is awesome. She tried as best she could to help us and emailed David several times but she can only do so much sense the lazy person is her boss.