I LOVE this hotel! Customer Service is excellent!!! They really know how to handle the customers and make sure you're comfortable. I would've have it 5 stars if I in-room dining was nicer when asking for silverware. I called to get a fork and I guy (wish I had gotten his name) told me it would be a $1.25/per item brought up. I needed 3 forks. I told him I would come down and get it and he straight cut me off and told me No I couldn't. Well excuse me!!! Liquid pool was ok. You can tell who the broke people are because you have to pay to sit. So anybody standing around let's you Know they don't have money to pay for a cabana or a ottoman. They don't even have shade! The pool is super small too. Even to have a table at the bar is a minimum $250. Other than that the hotel is great! Very huge! Club Haze was great Saturday night. DJ could've been better. He played more house than hip hop and top 40. Food at the hotel is great especially the Aria Cafe!! Late night menu is very pricey but the quality of the food is excellent. Took the slippers home and left the robe since they wanted $75 for it LOL. Maybe for Christmas. I would love to stay here again one day. :)