Extremely disappointed! We tried this place about 8 months ago. It was very good. Over the last several visits the quality and service has been steadily going down hill. Last night I called in my order at 6:05 . My wife arrived at 6:15 to pick up and food was not ready, What really is aggravating is watching several people coming in ordering and receiving their food before our order. My wife asked more than once what is taking so long and cashiers response was "I don't know", Eventually the food was ready at 6:40. It was room temperature (scary for chicken). Also finding a lot of fat in the chicken. Seriously 35 minutes for pick up after calling in! Probably won't be going back.