What a lousy experience!!! My family and I get there at 12 noon on a Saturday and the place is almost empty. There's no one at the front desk to greet and seat us. Theres a line of people waiting and no one to help anyone. Eight minutes goes by before a girl finally emerges from the back . She says no word of greeting to anyone. We finally sit and a waiter named Dylan comes to our table and says he'll be back "in a minute" to take our order. Fifteen minutes go by and he never returns to our table. I flag down the manager and he acts annoyed and asks me what I want. I tell him I'd like to order, and to take my families order first and he starts laughing at me in a mocking tone and with a sarcastic inflection in his voice and says "I thought you were ready to order"!. I inform him I'm deferring to my family first to be polite and expect him to be respectful. Needless to say at this point my meal was ruined. The manager is a man in his mid forties dressed like a slob and very disrespectful. He also doesn't manage his staff, as reflected by the disappearing acts the hostess and waiter pulled in a nearly empty restaurant hanging out in the back instead of attending to their customers. and with the disrespectful attitude that manager imposed on me.They have the gall to call this a top level restaurant. You'd receive better service at a Dennys.