Ryan Heath is the sole proprietor of this business and I would definitely recommend him to anyone looking to repair their Xbox as well as use him again. He offers a 90-day warrantee on his work and for $60, repaired and fixed the "red ring of death" that my unit had. He also explains what he did to repair the unit as well as why he made the repairs that he does- who does that nowadays? I go to get my car fixed and they don't even show me what they did, never mind explain WHY they did what they did! His overhead is nothing, as all of the work is out of his home (nice, quiet neighborhood). The Xbox was ready when he said it would be, and I received a text when it was done and ready for pickup. Solid, all-around guy and great business! Thanks, Ryan!