We stopped in to check availability for my wife and they said that they can take her in 30 minutes. we literally go next door to eat and go back. They said " we can take you next", after sitting around for another 15-20 minutes, a lady walks in, and the employee says "this lady is running late to her appointment, we will take her and then you'll be next". As to my understanding if you make an appointment and you're running so much late, aren't you supposed to take the next person waiting. Not here I guess they lost my wife's business before they even sat her down.