This place is SUPER close to my work and I've stopped in at least 5 times, so I feel I have experienced the basic gist of the place.
Pros:
-sourdough bread (my fave)
-fresh sliced meat and cheese
-doesn't have that yucky "subway smell" that sticks to your clothes
Cons:
-the meat and cheese are no better than any other place
-WAY sub-par toppings..have your pick between wilted iceberg and soggy tomatoes, basically
-they flat out just ask you to tip them
You're making me a frickin' sandwich, this is basically no different than Subway, where no one would ever think to tip. You have a clearly visible tip jar on the counter, so I know I can tip if I want. Why ask me to tip you? It's seriously awkward and unprofessional. (No tip wank intended, I've done food service, waitressing, etc. I tip where appropriate.)
Tonight I went out and bought mayo, sourdough bread and some salami....I will make a way better #12 myself, thankyouverymuch.