As a NY transplant, I can definitely say that this place is the real deal! The bagels tasted just like home and were served with very friendly service (from Long Island natives!) at very fair prices. My everything bagel with regular cream cheese for $1.99 was absolutely fantastic and was exactly what my homesick taste buds were craving. Giving it just 4 stars instead of 5 since the bagels were a bit on the dense side (where I prefer them a bit doughy-ier) and I'd like to hold out on the 5th star until I've tasted more of their extensive menu (Boar's Head cold cuts! Breakfast sandwiches!). So incredibly relieved I don't have to rely on Panera to get my Charlotte bagel fixes anymore
The 'restaurant' itself is rather small with very basic seating accommodations and no real ambiance to speak of...which didn't matter to me since I got my food to go. But everything seemed clean and well stocked. You could also tell that this place has a bit of a local following since I was there during very bad weather at a very off time of the day and yet many tables were taken.
I will definitely be back for more. Bagel Bin also offers catering options which I might pursue for future events. Definitely give it a shot!