I called Marc's Glass to do an estimate on 11/14/11 on our home to replace ALL of the windows and sliding glass doors in our new home. I called today to find out when I would be receiving the estimate. The woman (and i use this term loosely) named Marie was the biggest c**t in the world! She had attitide with me from the moment she said hello. She insisted that she had sent me the estimate, but wouldn't confirm which email address she had sent it to NOR would she tell me when she sent it. She just kept saying that she wasn't in the office (so why did she even answer the damn phone?!), and after about 2 minutes of this attitude, I couldn't take it anymore. I told her that she was a f**king b***h and told her I no longer wished to do business with their company. With an attitude like that, she just cost her company about $8000 in business. I will also be emailing the owner to let him know about my experience with Marie. Save yourself the aggravation and just call someone else!