I started working part time in a role that will require lots of shipping of our product. Granted I had everything pre-packaged and labeled, all I had to do was come in, drop off and get a receipt. The woman at the counter was very attentive and helpful in answering my questions about drop and arrival times. Regular ground = 6:00pm, Express = 4:30 pm and they close at 9pm. I hope all the other locations are just as pleasant!