Earls used to be good, but now they're just terrible all around. The last while that I was going there, the beer tasted sour like it was sitting in the lines all day. This has happened on a handful of occasions.
The food presentation has become non existent. The Cajun chicken sandwich that I used to enjoy was presented on a shrivelled dried out bun - it looked like one of those McDonald's burgers that's been left out for weeks to show that it doesn't decompose.
It was so off putting that I had to send it back. 10 minutes later, they brought another sandwich that looked almost as bad, but since I don't like causing a ruckus, I just ate it anyways. My guests were thinking the same thing. They didn't want to eat it either.
I've noticed a steady decline on food quality as well as a boring menu. If earls spent as much time giving a shit about their food as they did on hiring beautiful waitresses, maybe the establishment would still be worth going to. I'd rather go to Joey's any day over Earls. You guys should take notes from them!