Well - where do I start!?? Last Saturday night at 6:00 PM. Wanted a table where we could hear & see the band. Up the stairs and to the back. Almost didn't know there was a band, except we saw them when we walked in!
We sat a party of 12 at a table that would seat 8 comfortably. The chairs were wobbly and VERY uncomfortable. Start to finish was 2 hours & 9 minutes long. I am still waiting on getting my glass of water refilled. The one we sat down with was the ONLY one.
We told our waitress we were there for my friend's birthday and she asked if we bought the package. We said no, we didn't know. She said she would go & get a pamphlet. That NEVER HAPPENED! We were never offered deserts. I see some people were posting "you get cotton candy at the end, for the table". We saw that many times! NOT US THOUGH!
Both my wife & I ordered the Cowboy platter. The beef was so tough that I could not chew it! When the waitress brought our food, we had to make room for her to put down this basically cookie sheet. Our plates were literally hanging off the edge of the table. She acted like we were in her way. I was born & raised here! I have been here many times. I haven't been here in the last 15 years or so, though. WOW, sure is different. I am saddened!! Because of that night's experience, I will now expressly recommend against going to the Rustler's Roost restaurant!