Kind of shocked at my recent Rubio's experience. Shortage on staff led to many things wrong with the place. For one, the place was filthy. Dirty tables, dirty floor, messy drink station; it was foul. Secondly, our food took forever. I'd understand if the place was packed, but there was only one order ahead of mine. Then, when my burro finally did come, it was just sitting there on the plate by itself; no chips, no garnish. Just the burro! I bit into it & the tortilla was hard and almost cold. I have never had a "hard" burro in my life, and I'm hoping never to have one again; it's not a good thing. Needless to say, I left the restaurant feeling totally unfulfilled and yet quite happy that places like chipotle and cafe rio are nearby.