Okay so let's start with I am not a big fan of chain Italian restaurants, but I went because it was a group thing.
The food was average, Chick Parm. The quality was below their competitor, however, it was what I did except the place.
The reason for the 2 stars has nothing to do with the food. The service was terrible. Most of everything besides me got their famous soup, salad, and breadstick deal. The server bearly came back to the table to check on us. Total time from first delivery of food to getting the check was 2 hours and 10 mins. We saw the server 2 times.
For the price that they paid, they did not get what they deserved.