I didn't even get to stay here as I never got passed the phone call stage. Guy on the phone was somewhat rude and kept interrupting me asking to transfer my call before I could fully state my question. Gal that answered the phone after transfer was also rather short with me. I inquired about booking a room but first had questions about the pool, namely that I read that there is no shade at the pool. She too interrupted me and said "there's no shade at the pool or cabanas." I asked again, "no shade at all? No umbrellas?" and she said "there's no shade." After an awkward silence...I said goodbye and hung up. I can't believe in AZ they have no shade. In a pic online I saw umbrellas and cabanas...so not sure what to believe. I ended up booking the Scottsdale Resort instead. The marketing department over there should be mad as hell and spitting nails to have a customer ready to book be treated like that. Guess I'm probably dodging a bullet anyhow.