Had a coupon for Buy 2 Giants, get 1 free. Called in for pickup. Ordered a chicken cheese steak, a chicken parm, and a roast beef and provolone. Got home to find I got a chicken parm and 2 chicken cheese steaks. Receipt had the order right, subs in the bag were wrong.
First the parm: No discernible breading on the chicken at all, partly because the sub was doused in sauce. Drowned in sauce. Just a mess of a sandwich.
The cheese steaks: Filling was fine, but (and this is my biggest criticism for both the cheese steak and the parm), the bread. A sub is only as good as the bread. This bread was a doughy, mushy mess. A real sub roll has a browned, slightly crunchy crust on the outside and a fluffy center. This bread is pretty much a step above Wonder Bread. No bite, no texture, no flavor. After the first half a sandwich, I stuck the rest of them into a 400 degree oven unwrapped. It toasted up the outside of the bread a bit and made it tolerable. Still, learn how to bake bread or outsource it from someone who knows what they're doing.
If you want a good sub, find an independent shop. If you absolutely have to have a chain sub, go to Capriotti's.
This place, Thumbs down.